Return Policy

Conditions general for return of products sold of qwertykey.ro:

  • The products on which them return must to either in the same condition in which them-you have primit.
  • Returul itself make with etichetele initial and cutia of delivery Qwerty Key intacte impreuna with all documentele with which a been livrat the product.
  • Produsul must to either accompanied of accesoriile/cadourile with which a been livrat.
  • If you have bought moree products of the same fel and vrei to them return on all, ensures-te that only one a been desigilat. Returul celorlalte products itself accepts only if has sigilate.
  • Not itself accepts the products upon to whom have been efectuate interventions neautorizate, cele which features urme of wear or folosire, scratches, ciobituri, lovituri, shocks mechanical / electrice, the products to whom them lipsesc accessories.
  • Daca in the parcel of retur itself afla products different fata of cele from formularul completat, after verificarea pachetului of to courier, preluarea will be refuzata.
  • Costul integral of delivery of of products returnate will be suportat of to cumparator
  • Returul of products itself can efectua in maximum 14 days calendaristice from primirea coletului, according to of the legislation europene in force.
  • Suma aferenta of products returnate will be transferati in the account transmis through formularul of retur in term of maximum 14 days calendaristice.
  • Not itself accepta retur at the products personalizate with services such as: lubrifiere switches, lubrifiere stabilizers, tape mod, adaugare filme, etc.
  • Taxa for packaging deteriorat In the case retururilor, itself aplica o taxa of 7,50 lei then cand ambalajul original of of the product is deteriorat. Taxa itself percepe then cand cutia originala is rupta, deformata or incompleta, cand cutia not corespunde modelului initial of of the product, cand ambalajul original lipsis ar then cand AWB-ul a been lipit directly on cutia of the product, provocand deteriorarea acesteia. This taxa acopera costurile of reambalare according to standardelor of comercializare.
  • For as return sa either acceptat and procesat corect, the product must expediat in starea in which a been primit and ambalat corespunzator. Ambalajul original must protejat through a box externa, thus incat sa not itself deterioreze in timpul transportului. Cutia originala not must folosita as packaging of shipping, and eticheta AWB not must lipita directly on this. Is necesara the use unor materiale of protectie, such as folie with bule, carton or hartie, for a preveni deteriorarile on parcursul tranzitului.

Pasii for return of products sold of qwertykey.ro:

  • Completezi formularul of retur with all the data solicitate
  • New vom transmite curierului ridicarea of products from address mentionata in formularul of retur
  • A courier o sa te contacteze in urmatoarele 48 of hours for ridicarea coletului
  • Coletul will trebui sigilat of to tine for a ensures the products Qwerty key on durata transportului.